I was inspired to write this when Instagram reminded me about Steve Jobs’s conversation in 1992 with MIT students where he was asked, “What is the most important thing that you personally learned at Apple….?” He answered, after a long, thoughtful pause, “….I now take a longer-term view on people….”
Over the years, I’ve come to realize the immense value of looking at team members not just as employees but as long-term partners in success. This approach has profoundly shaped my leadership style and how I envision the growth of my organization. Here are some key lessons I’ve learned along the way.
Encouraging Growth Rather Than Just Fixing Mistakes
Early in my career, I often found myself stepping in to correct mistakes. However, I’ve learned that a more sustainable approach is to help team members learn and grow from their experiences. This means viewing errors not as setbacks but as opportunities for development. It’s a shift from a quick-fix mentality to a growth-oriented mindset.
Collaborative Decision-Making
In my team, we practice a collaborative approach to significant decisions. This doesn’t mean that every decision is made by committee, but I believe in the power of collective wisdom for those critical choices. This approach takes patience, but decisions are often more comprehensive and effective.
Trust and Value in the Team
I strongly believe in trusting the expertise of my team. By actively seeking their advice and valuing their opinions, I foster a culture where everyone feels heard and respected. This leads to better decision-making and creates a more engaged and motivated team.
Diplomacy in Conflict Resolution
Conflicts are natural, but how they are handled makes all the difference. I advocate for a diplomatic approach, facilitating conversations where differing viewpoints can be expressed and understood. This method resolves conflicts and often leads to stronger relationships and better solutions.
Making Tough Decisions
Leadership has its hard choices. There have been times when I’ve had to make tough calls for the team’s and the organization’s health. These decisions are never easy, but sometimes they are necessary for the team’s overall growth.
Adopting a long-term perspective of your team members is about more than patience; it’s about nurturing a culture where growth, collaboration, respect, and trust are paramount. This philosophy doesn’t just prepare us for immediate challenges; it sets us up for enduring success. Remember, we’re not just building a team for today; we’re cultivating leaders and innovators for the future.